Frequently asked questions
You’ve got questions – and we’ve got answers! If for any reason the FAQs below do not help, please give us a call or message us directly at any time.
What are your order minimums?
Order minimums vary based on each product. They can be 1 item to more than 50. Please consult with us.
How long until I get my product?
Production time varies based on each project. It can take a couple of days up to a few weeks. Please consult with us.
What type of logo do you need?
Typically a vector file or digitized file is best. We can work with most files and if there are any charges to convert we will let you know upfront. Logos need to be authorized for use by you or your company.
How does payment work?
In most cases, we will request 50% to start the project since being customized. The other 50% will be billed once the order has shipped. We accept check or credit card
How much does a video cost?
Producing effective video — consistently — is challenging. The time. The expense. The fear. Our experienced team makes it easy. We identify and clarify what you need to tell your business story with impact, and our video artists produce and manage top-quality content tailored to your working budget. Use our simple 3-step process to get customized pricing. Start telling your story.
How long does it take to create a video?
From one hour to full scale weekly productions we can create the perfect video for your need.